Frequently Asked Questions

Our Standard and Premium Remedies are made from superior quality sources and extractions. The main difference is the cost of the fragrances themselves, where the Limited Edition Remedies are formulated with the most rare and precious essential oils and absolutes. They are more expensive and exclusively sourced so the choices available are also limited.  

You have many choices with each remedy/blend  and you can also mix and match with different products from each remedy. A nice goal would be to have in your collection: a remedy, a body oil, a body wash, a mist, a perfume and a concentrate from the same or various complimentary remedy choices. Ideally, you will want to create a full spectrum personal care regime of the remedy products so that they can be incorporated into each part of your day. Starting from the moment you wake to the time you rest your head, and everything in between - before and after excercise, during meditation, body massage, mood enhancing mists and diffusers, skin brushing and bathing, the benefits and results of each blend are much faster and noticable. The more often used, the more benefit experienced.  

 You have many choices with each remedy/blend  and you can also mix and match with different products from each remedy. A nice goal would be to have in your collection: a remedy, a body oil, a body wash, a mist, a perfume and a concentrate from the same or various complimentary remedy choices. Ideally, you will want to create a full spectrum personal care regime of the remedy products so that they can be incorporated into each part of your day. Starting from the moment you wake to the time you rest your head, and everything in between - before and after excercise, during meditation, body massage, mood enhancing mists and diffusers, skin brushing and bathing, the benefits and results of each blend are much faster and noticable. The more often used, the more benefit experienced.  

We wanted to make it simple so we created 21 categories with 10 remedies in each category that cover all aspects of the human condition. Depending on what emotional, mental, psychological or spiritual focus/challenge(s) you might be facing, we have made the decision making process easier by combining the most effective and complimentary remedies for each condition. The categories range from, "Addiction", right through to, "Trauma", with, "Balance", "Stress", "Mood", and many other in between. If you align with all 10 remedies within these categories, you can purchase all ten in 10ml, 30ml, 50ml roll-on sizes, or choose one of our remedy sets that contain all 10 remedies in a 5ml roll-on in a carry case kit for on-the-go.  

Some remedies are available in a body oil, body wash, aromatic mist, perfume and concentrate or all of the above. Most are offered in 10ml, 30ml , 50ml and 120ml refill sizes. When you go to order, click on "Size" and a list of what product selection is available for that specific remedy will drop down and be provided for your consideration. Please note: not every remedy is available in all the above product choices as some remedies contain a combination of oils that are not suitable for direct application or simply are not cost effective in certain products. 

We do not offer free samples, however you do have the option to purchase a small 3ml vial of any of our 100 remedies. Prices vary depending on whether you are looking for Standard, Premium or Limited Edition remedy samples. 

In the shop, just go to the "Sample" categories and click on "Size" and you will have the option of choosing any  of our remedies within each category. This will give you the opportunity to sample several at a lower cost to you before buying any larger sizes. This sample is only provided in our proprietary serum base to give one a smell and feel of the fragrance. We do not offer samples of the remedy fragrances in any other base so this means no body oil, body wash, mists, perfumes or concentrates are offered in a sample form. Only the serum base.

To recieve the most out of your selection, make sure you follow the directions and safety precautions listed on each item. If you end up having any skin reaction to the any of the blends, stop using right away and the irritation should diminish and go away quickly. If you get in your eye or mouth, use any cooking oil, such as olive oil, to rinse your mouth or place on a towel and gently wipe your eye.  Always wash your hands after applying any products directly to the skin with your hands.  If you have a reaction to a mist, let fresh air into your space. If you are sensitive, use sparingly at first application and/or use and take time to see if any reaction occurs before proceeding with full use.   

Due to the safety and health of our customers and employees, we are not accepting returns or exchanges at this time unless the product is defective in any way. For defective products, please email to rollonremedy@gmail.com for an RMA number. By placing your order, you are agreeing to the return, exchange and refund policy.  All products must be paid for at the time of the order, no exeptions. If you are unsure of purchasing specific remedies and would like to know before buying at full price, please see our "Sample" categories to purchase a fragrance sample prior to ordering. Health professional and Wholesale inquiries are welcomed.